Last updated September 2021

Welcome to DiggDawg!

This page tells you the terms on which you may use our mobile application, DiggDawg (the “App”) and website (http://www.diggdawg.io) (the “website”).

By downloading the App and/or using our website, you accept the terms and agree to comply with them. If you don't accept them, please don't use the App or website.

We may update these terms from time to time, so please check back regularly as any updates will apply to your use of the App and website. Please note that the app store from which you downloaded the App (e.g. Apple App Store or Google Play) will also have terms and conditions, and will apply to your use of the App.

It’s important to us that you understand these terms, so please do ask if there is anything you’re unsure about.

DiggDawg is a platform designed to help dog walkers manage and keep track of their dog care business and connect more easily with their clients. We run this as a subscription-based service for dog walkers and a free service for dog owners.

DiggDawg is owned and operated by Grahamne Muir of 23 Inveroran Drive, Bearsden, Glasgow G61 2PL

We operate on a subscription basis, which means that you are required to make monthly payments to access our service. Payment is made via our website.

We will ask you to create an account with a username and password. We will also ask you for various pieces of information, including your name, business address, contact telephone number and email address. All of this information will be processed according to our privacy policy, which can be read here: Privacy & Cookies

Our subscription fees may change from time to time; however, we will always give you advance notice of any such changes. You may cancel your subscription at any time, however there will be no refund if you cancel part way through a month for which you have already paid our subscription fee.

By continuing your subscription (i.e. not cancelling), you authorise us to bill your payment method. If your payment method expires and you do not update it, we may cancel your subscription and you will lose access to the service. You must still pay for the service even if you do not use it, until you cancel your subscription.

You will require an iOS or android device to download the App, or you can access our service via our website.

You have permission for temporary use of the App and the website, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

You must treat all identification codes, passwords, and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

You must not allow anyone else to use our App or website using your login details.

Only use the App and website as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.

We frequently update the App and website and make changes to them, but we don't have to do this. No material on the website or App is intended to contain advice, and you shouldn't rely on them. We exclude all legal responsibility and costs for reliance placed on the App or website by anyone.

By using the App and/or website, you agree to us handling this information and confirm that data you provide is accurate.

You are prohibited from posting or transmitting to or from our App or website any material:

• a. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
• b. for which you have not obtained all necessary licences and/or approvals;
• c. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in the UK or any other country in the world; or
• d. which is harmful in a technical sense (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious sogware or harmful data).

You may not misuse our App or website (including, without limitation, by hacking it).

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.

We do not guarantee the accuracy of material on our App or website. As far as legally possible, we exclude legal responsibility for the following:

• Any loss to you arising from use of our website; and
• Loss of income, profit, business, data, contracts, goodwill, or savings.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

We are the owner or licensee of all intellectual property rights in the App and the website (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.

You acknowledge that you are prohibited from copying, disassembling, reverse decompiling or saving the same, in any manner or any form whatsoever, by any means whether electronic, manual, mechanical, digital, optical, photographic, or otherwise any of our intellectual property to pass of as your own for the purpose of redistribution, dealing or reselling of the products or services.

If you breach these terms, you lose your right to use our website and/or our App, and must destroy or return any copies of our digital content or products you have made.

Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.

We won't be legally responsible to anybody for the accuracy of material that you upload to the App and we can remove it at any time.

This clause does not apply to any personal data you input into our App or website, which will be handled in accordance with our privacy policy. This can be found on our website.

If you do anything which is a criminal offence under the Computer Misuse Act 1990, your right to use the App and the website will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You must not try to get access to our website or server or any connected database or make any 'aEack' on the App or website. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via our App or website.

You are allowed to make a legal link to our website's homepage from your website. We can end this permission at any time.

You must not suggest any endorsement by us or association with us unless we agree in writing.

All personal information that we may use will be collected, processed, and held in accordance with the provisions of the UK Data Protection Act 2018.

For complete details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is Used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy Policy, available on our website.

Links from our website to other websites are for information only. We don't control them and don't accept responsibility for other websites, or any materials found upon them or any loss you suffer from using them.

We change these terms from time to time and you must check them for changes because they are binding on you.

Unless it expressly states otherwise, these terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

These terms and any non-contractual obligations arising hereunder, shall be governed by, and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Please email us at info@diggdawg.com to contact us about any issues.